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PRIVACY POLICY

Privacy Policy

Yuma Senior Living ("we," "us," or "our"), located in Yuma, Arizona, operates the website https://www.yumaseniorliving.com (the "Site"). We are committed to protecting your privacy and handling any personal information you provide responsibly. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our Site or interact with us online.By accessing or using the Site, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Site.

1. Information We Collect.

We may collect the following types of information:

  • Personal Information You Provide Voluntarily
    When you submit contact forms, tour request forms, inquiry forms, or communicate with us (e.g., name, email address, phone number, mailing address, details about yourself or a loved one such as care needs, move-in preferences, or health-related questions).

  • Automatically Collected Information

    • Device and usage data: IP address, browser type, operating system, pages visited, time and date of access, referring/exit pages, and general clickstream activity.

    • Cookies and similar technologies: We may use cookies, web beacons, or pixels to support site functionality, analyze usage, and improve your experience (see Section 4 for details).

    • Health-Related Inquiries
      If you voluntarily share information about health conditions, care requirements, or medical needs via forms or email, we handle it carefully and consistent with applicable Arizona laws protecting resident and personal information.

2. How We Use Your Information

We use collected information to:

  • Respond to your inquiries, schedule tours of Yuma Senior Living, provide details about our independent living, assisted living, and memory care services, or send relevant updates (if you opt in).

  • Enhance and personalize the Site's content and functionality.

  • Perform internal analysis of Site usage and trends (using aggregated, non-identifiable data).

  • Comply with legal requirements, prevent fraud, enforce our terms of use, or protect our rights and safety.

  • For any health-related details you provide, we use them solely to address your specific request (e.g., assessing potential suitability for our community) and do not share without your authorization except as required or allowed by law.

3. How We Share Your Information

We do not sell personal information. We may share information only:

  • With trusted service providers (e.g., website hosting, analytics tools, email platforms) that assist in operating the Site—they are required to safeguard your data.

  • As required by law, in response to legal process (e.g., subpoenas), or to protect the rights, property, or safety of Yuma Senior Living, our residents, visitors, or the public.

  • In the event of a merger, acquisition, or sale of assets.

  • With your explicit consent.

If any information relates to protected health information and we are subject to HIPAA in limited circumstances, we follow applicable HIPAA requirements.

4. Cookies and Tracking Technologies

We use cookies and similar technologies for essential functions (e.g., remembering form preferences) and performance/analytics. You can manage or disable cookies through your browser settings or our cookie consent banner on the Site. For more details, refer to our Cookie Notice [add link if you create a separate one].

5. Your Choices and Rights

  • Opt-Out: Unsubscribe from promotional emails using the link in any message or by contacting us.

  • Access and Correction: You may request access to, correction of, or deletion of personal information we hold about you (subject to verification and legal exceptions).

  • Arizona and Other State Rights: Depending on your location, you may have additional rights under state privacy laws. Contact us to inquire or exercise rights.

  • Do Not Track: We do not currently respond to browser Do Not Track signals.

6. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, loss, or misuse. However, no internet transmission or electronic storage is completely secure.

7. Children's Privacy

The Site is not intended for children under 13. We do not knowingly collect personal information from children. If we become aware of such collection, we will delete it promptly.

8. Third-Party Links

The Site may link to third-party websites (e.g., social media, maps, or review platforms). We are not responsible for their privacy practices—review their policies directly.

9. Changes to This Privacy Policy

We may revise this policy from time to time. Updates will be posted here with a new effective date. Your continued use of the Site after changes indicates acceptance.

10. Contact UsFor questions, concerns, requests regarding this Privacy Policy, or to exercise your rights:

Yuma Senior Living

2600 S 4th Ave
Yuma, AZ 85364

Phone: 928-388-6858

Email: info@yumaseniorliving.com

For questions specifically about resident medical records, privacy practices for current or prospective residents, or health information (separate from website inquiries), please contact our administration or Privacy Contact at the above details to request our resident privacy notice or related policies.

Thank you for visiting yumaseniorliving.com and considering Yuma Senior Living for your or your loved one's care needs. We value your trust.

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